Returns and Refunds Policy

Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Owner (or We or Us)
Purple Pig Design – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Product (or Service)
Product (or Service) refers to the items provided by this Website as described on this Website.
User (or You)
The natural person or legal entity that uses this Website.

Thanks for purchasing our products at https://purplepigdesign.com operated by Purple Pig Design.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.

In order to be eligible for a refund :

  • you have to return the product within 30 calendar days of your purchase.
  • printed or custom product(s) can only be returned if there is a manufacturing defect or the product(s) do not match the signed off art work.
  • the product(s) must be unopened and in its original condition.
  • the product(s) must NOT be used and damaged in any way.
  • the product(s) must have the receipt or proof of purchase.

Contact our customer services department to check if you are eligible for a free shipping label.

  • Phone : 0161 524 0524
  • Email : sales@purplepigdesign.com

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If you would like to request a refund, please feel free to contact us by :

  • Phone : 0161 524 0524
  • Email : sales@purplepigdesign.com

After we receive the product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 30 business days for a refund to show up on your account or credit card statement.

If you have any additional questions, feel free to contact us using the contact information below.

Purple Pig Design
112 Market St
Westhoughton, Bolton, BL5 3AZ
United Kingdom
Phone: 0161 524 0524
Email : sales@purplepigdesign.com


Last Updated : April 20, 2021